U9VPN Setup Guide.

Create an Account and Open the Dashboard

Start on the account creation page in the U9VPN user dashboard. All you need to create an account is a username and password—no email address required. Choose a username you can recognize and set a unique password. Before submitting, check that the entries are correct and contain no unintended spaces. Store your login details in a trusted password manager; you’ll need them to access your subscription on other devices.

After creating your account, follow the prompts to open the user dashboard. If you already have an account, just sign in—there’s no need to create another one to add a device. U9VPN supports unlimited devices, and you can manage your plan and subscription for the account in one place. Check the connection separately in each client.

When you first open the dashboard, take a moment to locate the account overview, plans, client downloads, and support tickets. Use the overview to check your plan and subscription status, the plans section to manage orders, and downloads for platform-specific client instructions. Downloading a client does not mean you have an active subscription. First confirm your plan, then get the subscription details the client needs.

Choose a Plan and Check Your Order Status

On the plans page, first distinguish between monthly subscriptions and data plans. Monthly subscriptions suit regular use, with data resetting each month on the activation date. Data plans suit more occasional use: they last until the data is used and never expire. Choose based on your actual data use and how often you connect, not the platform where you install the client. The same plan works on supported platforms, so you do not need a separate plan for each device.

Monthly plans: ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data plans: ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB. Compare the full details on the plans and pricing page, then continue in the user dashboard. Monthly data reset rules do not apply to data plans, and “never expires” does not mean unlimited data.

Choose a plan in the user dashboard and review the price, data allowance, and billing method before following the checkout instructions. Alipay, WeChat Pay, and USDT are supported; check the dashboard for payment steps. After paying, return to the dashboard and check the order and plan status. Opening the payment page alone does not complete an order. If you have paid but the plan status has not updated, check the original order before creating another one.

U9VPN offers a 30-day money-back guarantee. If you upgrade a monthly subscription mid-cycle, the price difference is converted into remaining days. Review the change details shown in the dashboard before proceeding. For questions about orders, plans, or refunds, see the FAQ. Once the overview shows your plan, continue to get your subscription.

Get Your Subscription and Keep the Full Link

Open the account overview in the user dashboard and find your subscription details. The dashboard may offer a copy-link option and import links for specific clients. Choose the method that matches the client you plan to use. The subscription link lets your client retrieve configuration and server details; it is not a sign-in URL or a webpage to keep open in your browser. Import it through the client’s subscription feature.

If the dashboard offers a one-click import for your client, install the client first, then start the import from the dashboard. If your browser asks whether to open an app, make sure it is the client you intend to use. If the app does not open, copy the subscription link and paste the complete link into the client instead. Do not edit the URL path, remove parameters, or copy line breaks or explanatory text along with it.

The address below is shown only as an example of what a link looks like. It does not provide a server and cannot be used to test a connection. Get your actual subscription from your own user dashboard. This page does not display usable subscription links.

https://example.com/sub?token=YOUR_TOKEN

Your subscription link contains account-related access information, so treat it like a credential. Don’t share it in public chats, screenshots, or support ticket messages. Before submitting a screenshot of an error, hide the link and its parameters. If you’ve shared subscription details publicly, check the dashboard for a reset option or ask support how to proceed. Once you have the complete link, follow the import instructions for your platform.

Import Your Subscription on Your Platform

The client reads your subscription and connects to a server; the user dashboard manages your account, plan, and subscription. Open the dashboard’s downloads section to get the U9VPN client and instructions for your device. After signing in, you can download clients for Windows, macOS, Android, and Linux without purchasing a plan. You still need to sign in to get a subscription, and a connection requires an active plan and subscription. Check the dashboard for iOS availability.

The steps below cover common import options for each platform. Importing adds a subscription source, updating retrieves the latest configuration, and connecting activates the selected server. After the subscription appears, check that the server list has loaded before connecting.

Windows: Add the Link on the Subscription or Configuration Page

Choose the Windows desktop client in the dashboard’s downloads section, then install and open it using the instructions on the page. In the client, open subscription or configuration management and look for an option such as Add subscription or Import from URL. Paste in the complete link you copied. If the client asks for a name, choose one that’s easy to recognize; the name identifies the configuration but cannot replace the subscription link.

Save the subscription and update it. Once the server list appears, select the configuration. If the client asks you to enable the system proxy, follow its instructions, then choose a server and connect. For your first check, run only the client you intend to use to avoid other proxy tools changing system settings at the same time. If the client opens normally but the list is empty, first check whether the subscription update succeeded rather than repeatedly toggling the connection.

macOS: Import Your Configuration and Check Permission Prompts

Get the macOS desktop client from the dashboard, install it, and open its subscription or configuration page. Use the import option for that client in the dashboard, or choose the client’s import-from-link option and paste in your subscription. After updating, make sure the configuration is selected and that you can expand it to see server or region names.

When connecting, macOS may ask to allow a network configuration or grant permission for network features. Confirm the prompt comes from the client you installed, then follow the app’s instructions. Don’t add the subscription again just because a system prompt appears. If the connection is on but your browser’s exit IP hasn’t changed, check the system proxy or how the client routes traffic, then compare the results in the verification steps.

Android: Add Your Subscription and Allow the Connection Request

Get the Android client from the dashboard’s downloads section and install it as prompted by your device. Open the client and go to its configuration or subscription section. Add your subscription using an option such as Add or Import from link. If you start the import from the dashboard, return to the client and confirm the subscription was saved; a browser redirect prompt alone does not confirm a successful import. Update the configuration, then select your subscription and server from the list.

The first time you connect, Android will usually show a system-level network connection request. Check the app name, allow the request, then return to the client to check its status. Other apps using Android’s VPN connection may interfere, so first check which app is routing your network traffic. Disconnections when an app moves to the background are a separate issue from importing a subscription. For more detailed checks, see the troubleshooting guide.

iOS: Get the Client According to Dashboard Availability

Check the iOS client option and availability in the user dashboard first. The process for getting a client on iOS differs from other platforms, so follow the dashboard’s current instructions. If no option is available, check your plan status rather than looking for an installation link from an unknown source. This page does not provide direct download links or promise other ways to get the client.

Once the client is ready, use the matching import option in the dashboard or find Subscription, Configuration, or Import from link in the app. Save the link and update the configuration, then choose a server and connect. If iOS asks to allow a VPN configuration, verify the source and follow the prompt. Confirm each step separately: the configuration appears in the app, system permission is granted, and the service you want to use is accessible. Finish by checking your exit IP and testing access below.

Connect to a Server and Verify It Works

Choose the region you want from the server list and connect. Wait for the client to show its current connection status. If you’re new to the service, start with a region supported by the service you want to use, then adjust based on how well it works. Labels such as IEPL dedicated line, relay, and direct indicate different connection types; they do not guarantee access to any particular service. For more ways to choose, see the server guide. Avoid changing multiple settings at once so you can tell what made a difference.

Next, open the IP checker and compare your exit details before and after connecting. A change in your exit IP can help confirm whether your browser’s requests are going through the selected server, but it does not prove that every app uses the same route. With split tunneling, different destinations may use different routes; check the client’s current mode and the service you’re testing.

Finally, open the website or app you plan to use and check that the page loads fully, you can access your account, and the features you need work. If your browser works but an app does not, don’t delete the subscription right away. First check whether the app is routed through the client and whether the service has its own account, region, or availability requirements. A network connection provides a route; it does not satisfy third-party service eligibility requirements.

If the server list is empty, go back to the subscription steps and check the update result. If servers are listed but you can’t connect, check system permissions and plan status. If the client says connected but webpages won’t load, check the system proxy, app routing, and DNS settings. For troubleshooting steps, see the FAQ and the troubleshooting guide. Advanced settings are outside the scope of this page.

Once the connection works, keep the current configuration and note where to update your subscription. If the server list changes later, update the existing subscription instead of creating another account. If you need help, open a support ticket in the dashboard and include your device’s operating system, client name, the step you reached, any error message, and whether the same issue affects all servers. Hide your password and subscription link before submitting so support can investigate without exposing your account details.